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I think my Acer Windows 7 64-bit PC is infected with adware because even though I customize my browser settings within seconds it changes to the previous setting. Also the message Not Responding shows in the title bar of both Internet Explorer 11 and Firefox. I have deleted Opera and Chrome due to the same issue hoping for a solution but the problem still persists.

I plan to start my PC in either Safe Mode or Safe Mode with Networking to scan my PC using AdwCleaner, Malwarebytes Anti-Malware and Combofix one by one.

Which mode should I use? Should I delete all those displayed in the result log?

I say Reinstate Monica
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rayanA
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1 Answers1

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Honestly, your best bet is to backup your files to USB or DVD storage and reinstall Windows, wiping all of your old files.

I know it's painful process, but in the end you'll have a GUARANTEED virus free system. No other method of A/V scanning can claim same.

You could also try Kaspersky Rescue CD - it's different since it doesn't work from your infected Windows, but from its own OS.

Enoch
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Bored SysAdmin
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