4

So my preview is crashing, I have a crash report here.

I’ve tried a few things:

  1. Deleting all Preview preferences
  2. Completely reinstalling Preview from Pacifist

Every time I open up anything in “Preview” it crashes.

I’m not sure what the cause of this is, nothing described seems to fix this, I've tried:

If you would like more information or would like me to clarify, please let me know.

Community
  • 1
Downgoat
  • 145

5 Answers5

4

I had the same situation as you. -- Not only did Preview crash every time I opened a file, the Application Specific Information section of the Crash Reports was identical to yours. I tried all the steps suggested by Tetsujin, but had no success. Hours looking at other sites produced suggestions related to fixing permissions and deleting items in ~/Library/, but all failed.

Then I found a posting that fixed the crash problem! It suggested:

  • Reinstall any recently deleted font

For this person, it was to reinstall Office 2011 fonts. Because I had recently upgraded from MS Office 2011 to Office 2016, reinstalling Office 2011 fonts was my fix as well. Clearly, the upgrade process had deleted a key font.

If you have recently made any changes to an MS Office Installation or deleted any fonts, try reinstalling the affected fonts next.

fixer1234
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SteveW
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2

Things to try...

  • Clear Preview's saved state...
    ~/Library/Saved Application State/com.apple.Preview.savedState Delete the entire com.apple.Preview.savedState folder.

  • Fix permissions, Verify & if necessary Repair disk, using Disk Utility.

  • Reset Home folder permissions & ACLs using OnyX - Maintenance tab/permissions, tick the box at the top then Execute.

  • Re-apply 10.10.5 using the 10.10.5 combo update, not the delta from App Store.

Tetsujin
  • 50,917
2

There is also a preference file and data in your ~/Library/Containers/com.apple.Preview/ folder, that you could move somewhere temporarily to see if it solved the problem.

Kent
  • 1,734
0

I had the same issue! Sometimes simplicity does the trick- my error seemed to be related to markups and highlights I was adding to a PDF, at least based on my analysis of the crash report Preview gave me.

Solution

Create a duplicate of the file, and just continue working on that (no loss of work or progress!). You should be all set!

kenorb
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Vishal Patel
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0

I am writing this long after the original post - I tried just about everything listed above, to no avail. I am using MacOS Sequoia 15.3.1 on an Intel MacbookPro 16,1. Sounds ridiculous, maybe, but in total frustration I decided to airdrop Preview.app from another, older MacbookPro onto the one where it wouldn't work, then I simply dragged and dropped it into my Applications folder. No restart, no rejiggering of preferences, nothing. But bingo! I now have a copy of Preview that works.

Sara Wedeman
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