Windows not finding HP Smart Array P410? (Windows 7 Ultimate, Server 2012, 2012 R2) HP EliteDesk 800 G1 SFF
I have got myself an HP EliteDesk 800 G1 SFF (i5-4590 @ 3.3GHz, 8GB RAM) to use as a home server and i have installed a RAID card (HP Smart Array P410 w/ 512mb Cache) along with 4 Seagate 1TB drives that have been configured in a RAID 5 array. (Logical 3TB drive, fault tolerance of 1 drive)
The logical drive does not show up at all in Windows and neither does the card (Device Manager / Disk Manager)? I am unable to install any drivers for it because the installation program cannot find the hardware or says the OS is not supported? (This was the case for Windows 7 Ultimate, Server 2012, Server 2012 R2).
I have been to the HP site and looked for the relevant drivers, software etc and nothing that I have found has helped at all!
It has been suggested that i take a look in the BIOS to check if there is anything that could be stopping the card being detected by Windows, so i will add that to my list.
I have since done this, see update.
UPDATE
So i have had a play with the BIOS settings and have found that the option ROM setting was enabled on the PCI slot that the card was installed in, i turned this off and at one point the card was found in Device Manager (it has since gone missing). I was unable to see the logical drive in both computer and Disk Management... I have been told that sometimes these HP cards will not work outside of a HP ProLiant server but I don't believe that in a HP Desktop this would be the case. (Its all HP!?)
UPDATE 2
I took the card into work today and decided to plug it into a Dell machine and without any messing around the card was recognised straight away and i could see the logical drive and the card in Device Manager?! Sounding like a Firmware issue now.
If anyone has any suggestions that would be great.
Thanks
