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Questions tagged [black-screen-of-death]

The Black Screen of Death (or KSOD) is when Windows Vista or above loads only a black screen and your mouse cursor.

The Black Screen of Death (or KSOD) is when Windows Vista or above loads only a black screen and your mouse cursor. This is usually caused by missing files, whether by a virus or disk corruption. This tag should be used if you are experiencing the above behaviour

186 questions
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Windows 10 Remote Desktop Connects with Black Screen then Disconnects

I've been having this issue since I updated (fresh install) to Windows 10 Professional. I used to connect to my computer via RDP through WAN and LAN with no issues. After installing W10 and setting up everything correctly (ports, static IP etc) I…
asansal
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9 answers

How do I make Windows 7 boot further than a blank screen with only a mouse cursor?

My Windows 7 machine was powered down without logging out first. Now, when booting the PC Windows 7 does not completely start. Instead, it boots to a completely black screen with a mouse cursor that can be moved around but not used to interact with…
user2352
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votes
3 answers

How to analyze a memory dump on Windows after a blue screen error?

My computer running Windows 7 x64 crushes time to time. Could you please advise how to analyze the memory dump or point out possible cause and further troubleshooting steps? The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b…
bublegumm
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Windows 7 hangs on black screen for a while after log in

I have observed the following. I get the welcome screen. I click on my user and get the "logging on" screen. After that all I get is a black screen with a mouse cursor. I can't even start Task Manager. No Ctrl + Alt + Del or Ctrl + Shift + Esc. It…
steini
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9
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3 answers

Windows 8.1 black screen with mouse, cant acces task manager or safe mode

I am using Windows 8.1 (as an upgrade from 8). Yesterday I had to boot in safe mode through msconfig, but when my PC restarted, the Windows logo screen went black with only the cursor on the screen. I can't login, and I can't access task manager. I…
ChrisM
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1 answer

Black screen with colored dots when trying to boot from USB using rufus GPT partition on my laptop eMMC

As I mentioned in the title, I'm trying to install Windows 10 on my Dell Inspirion 14 which only has a 32Gb eMMC (no HDD). I have been reading a lot of articles saying that I should run Rufus with these specs: I did, but now I'm getting this black…
ImberNox
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5 answers

Black screen on Windows 10 Remote Desktop after Windows 10 May Update 2019

I always connect to my domain computers using Windows 10 Remote Desktop in version 1809 without any problems. Now, some computers were upgraded to Windows 10 1903 May Update 2019 version. After that, i can connect to those computers, but it always…
Altomic
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6
votes
7 answers

Black Screen when Computer Boots

I'm having a serious problem with my computer; I think I've narrowed it down to the motherboard, but I'd like a second opinion before I spend the money. I have no idea what's wrong. Before I moved into my new apartment, my desktop was working fine;…
BlueRaja - Danny Pflughoeft
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3 answers

Windows 10 black screen - no cursor - no safe mode - can't get in to change video driver

Windows 10 upgrade from Win 7 Ultimate finished & rebooted into low res. But it did work. Tried to upgrade video drivers to latest 2 versions of Win 10 Nvidia drivers. Both failed. EVGA GTX 970 SSC. Rebooted & after logo, came to black screen &…
Dead Head
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Windows 10 Black Screen with working cursor after login

I tried upgrading to Windows 10 yesterday, the update went fine, and after choosing the express setup, I logged in successfully, but now it's been stuck on a black screen with a cursor. I've tried Task Manager, Win + P, and also trying to open…
smb3master
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5
votes
5 answers

Black screen with cursor after successful Windows 10 upgrade

Last night I tried to upgrade my Lenovo G580 laptop from Windows 8.1 to Windows 10 using the icon/reserve feature in the corner. It completed 100%, rebooted, asked me whether to use Express Settings regarding their data collection, rebooted and…
djtwigg
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5
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3 answers

Black screen without cursor after upgrading to Windows 10

Ola, I've been searching all over the internet for this one, so far without any luck. Today I hit the big update button in Windows 7. I updated all my stuff before doing this, then restarted, then hit the button. After the reboot, the screen went…
Stefan de Bruijn
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2 answers

How do I stop mapped network drives which aren't available preventing Windows 7 64-bit booting past KSOD?

I have a QNAP server on my home network which I've mapped a few folders in Windows-7x64 using NFS. This works perfectly except for when I switch the server off (or disconnect it from the network). When the server is not available, Windows boots…
Samuel Harmer
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0 answers

Windows 10 Black Screen on boot, no cursor, no safe mode, nothing

Last night I was just minding my own business when my monitors kept going black for a few seconds, then turning on again and I noticed that windows was trying to update. Finally it went completely black and I couldn't get it working again so I had…
Katie
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4
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2 answers

Windows 7 x64 random black screen of death (not at start up!)

I have a relatively new machine (November 2009) with Windows 7 x64 Home Premium. Since beginning of January, I experience more and more frequent black screen of death. I could not associate to any software firmly, but it did crash relatively…
user24752
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