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Questions tagged [bitdefender]

41 questions
15
votes
2 answers

windows 10 hosts file entries been commented out

Windows 10 is commenting out my hosts file entries. This happens periodically so every 1 hour. Although I manage to save the changes but they will be commented out after around 1 hour. I never experienced such thing on any Windows version before so…
Sul Aga
  • 253
5
votes
1 answer

Bitdefender Free edition certificate "mess" in Firefox

I have recently installed Bitdefender antivirus free edition on my windows 10 PC. All worked smoothly for several days. Then I saw this popup: I was suspicious and the popup is still on my screen. When I Googled the words in the popup I found this…
Mick
  • 1,573
3
votes
2 answers

I am unable to delete a registry key

1-2 years ago I accidentally corrupted a program. I was unable to uninstall it so I delete all of its folders and the registries that I could find. Now I have come upon some registries of that same program. I am unable to delete them. When I try to…
DragonFury
  • 108
2
votes
2 answers

why settings automatically change to "Hide protected operation system files"

I have BitDefender (With last update) on my Windows-7. I want to see hidden files, so from Tools > Folder Options > View , I change the settings as below, and click on OK: But I can't see hidden files. when I double check the Options, I see the…
TheGoodUser
  • 1,195
2
votes
0 answers

Transfer Norton Identity Safe Data To Bitdefender Wallet?

Having had all my passwords in Norton Identity Safe, I exported them as a .csv form to import them into Bitdefender Wallet. After having uninstalled Norton 360, and installed Bitdefender, I saw that it could not import .csv files, only db files. I…
l0Ft
  • 131
2
votes
1 answer

Bitdefender Encrypted Web Scan blocks Same-Site Api Calls

I have a simple secure same-site, cross-origin setup like: Frontend: https://www.example.com API: https://api.example.com On both domains we use SSL certificates issued by Amazon (AWS ACM) Some of our customers have Bit Defender Total Security…
Björn Grambow
  • 131
2
votes
1 answer

After Installing Bitdefender Window System Boot is too slow

Slow Boot after Installation of Bitdefender Total Security 2021: I have installed Bitdefender Total Security 2021 a week ago. And I am now having a problem with my System's boot. I am now using Windows 10 Pro 64bit. When I boot my PC It takes up to…
Sam Joshua
  • 137
2
votes
2 answers

Bitdefender Antivirus Free: how to disable the web protection part in Google Chrome?

I have the free version of Bitdefender. How can I disable only the web protection part? I use Google Chrome under Windows 7. Bitdefender isn't among the Google Chrome extensions. In the free version of this software it looks like there isn't…
Riccardo La Marca
  • 263
  • 1
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  • 18
2
votes
2 answers

Windows 10: Missing taskbar shortcuts on startup

As my title suggests, I am missing all my taskbar shortcuts on startup of Windows 10. I have fount my own workaround for now: When I pin/unpin something from the taskbar the rest of the pinned shortcuts show up. OS: Windows 10 Pro - Version: 1703 -…
Dennis Jensen
  • 23
2
votes
1 answer

How to add folder exceptions to exclude paths from Bitdefender Antivirus Free Edition?

http://www.ghacks.net/2012/12/29/bitdefender-antivirus-free-edition-review/ I cannot find any specific way to bring up a place where I can put paths/ folders that I wish to exclude from BitDefender.…
Alex S
  • 1,019
1
vote
1 answer

Getting a Refund From Bitdefender

I accidentally purchased two licenses for Bitdefender using their online store (which avangate operates). I immediately realised what happened and asked for a refund. There was a quick response from Avangate but their response was to ask Bitdefender…
jcuenod
  • 179
1
vote
1 answer

Bitdefender license

I have bought Bitdefender Internet Security 2015 and it is shipped with a license to install it on 3 PCs. I only have 2 PCs: A laptop and a desktop computer, so my question is: Can I give away the 3rd license to a friend?
Jimmy
  • 13
1
vote
0 answers

BitDefender could not delete suspicious files

I Logged-in with an Administrator user. When I scan my Transcend flash memory with my BitDefender Anti-virus, It find 36 virus : As you see above, I click on Delete Files and then I click on Continue : After a moment, the above windows appear…
TheGoodUser
  • 1,195
1
vote
2 answers

Cannot clear away BitDefender Internet Security system tray message

I have BitDefender IS 2008 installed on my PC. In the last few days I have noticed the taskbar icon grumbling 1 issue requires your attention The Real-Time File Scanning is disabled and no amount of clicking "Fix" solved this issue. I have tried…
unknown (google)
1
vote
3 answers

Unable to update BitDefender 2010

I installed Bitdefender 2010, but I am unable to update it. It keeps on giving me the error: An error occured during the update (Unknown error). Any ideas?
Neel Mehta
  • 271
1
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