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Questions tagged [shared-mailbox]

39 questions
17
votes
2 answers

How to access Exchange shared mailbox from Thunderbird, different domains

I have an email address like myname@company1.com and I want to access a shared mailbox sharedmailbox@company2.com, where company1 and company2 are just different names at the same server. I use Thunderbird/Postbox client instead of Outlook due to…
Michal Czardybon
  • 426
5
votes
2 answers

Accountability for emails marked as read in shared inbox (Outlook 2007)

We work with a shared inbox to provide support to customers and use the read/unread status to know whether an issue has been worked yet or not. Because we all have access to the same box, though, if one person reads an email (or their reading pane…
Mr. Buster
  • 153
3
votes
1 answer

Public Folder vs Shared Mailbox

What are the differences between a mail-enabled public folder and a shared mailbox? I know you can convert between the two using PowerShell commands, at least in O365. Does that mean they're the same except for some settings behind the scenes?
Adam Prescott
  • 1,358
3
votes
1 answer

Outlook: unable to search in subfolders of shared mailboxes

A few days ago, we took our last users off Outlook 2013 client and placed them on Outlook 2016. After this, they were no longer able to search in the subfolders of multiple shared mailboxes. Is there a way to search to more than one mailbox their…
timothy
  • 31
3
votes
2 answers

Emails sent from group mailbox do not appear in the mailbox's sent folder

Was just presented with a question from one of the sysadmins at my company. Environment: Office 365 Exchange in the cloud. Workstations: Windows 7 Enterprise x64 with Outlook 2010 macOS 10.10-12 using Outlook 2011 or 2016. Situation: There is…
Jacob K
  • 581
2
votes
2 answers

How can I remove a license from an Office 365 shared mailbox?

I've converted a user's mailbox to a shared mailbox. I now want to remove this license, but there is no option available. I'd like to use this license for a new employee. Does anyone know how I can remove this license so it can be reused?
Rob
  • 603
2
votes
6 answers

Outlook Search Folder - Unread Mail in shared mailbox

I have a user who is trying to configure the Unread Mail search folder for a shared mailbox in Outlook 2007. I believe last time we accomplished this by doing an advanced find, and saving the search. However, on this computer I can't search more…
Garrett
  • 751
2
votes
1 answer

Office 365 - Remove alias from shared mailbox

I have an issue on O365. My customer would like to use the shared mailbox I created as a distribution group. So I thought "ok, lets create an alias test2@test.com on the shared mailbox, put it as standard SMTP address and then remove the original…
RazZ
  • 21
1
vote
1 answer

Exchange 2010 - Open Other User Mailbox Permissions Issue

I just started working for this small firm (30 people) a little bit ago, replacing their System Admin. First thing I noticed was Exchange Server 2010 was WAY out of date. Believe it or not they did not have SP1 installed. So after I installed and…
Benjamin Jones
  • 684
1
vote
1 answer

Change default calendar on Exchange-2010 mailbox

I have a mailbox with 3 calendars (Exchange2010 / OL2007). Is it possible to change the default-calendar for this mailbox? Problem is that all meeting-request will be placed in the default-calender but should go to a different calender.
Chris
  • 11
1
vote
0 answers

Shared Mailboxes on Outlook Web Access

Simple question really. When logging on to a shared mailbox via OWA (https://orgname.com/owa/mailbox@domain.com) As when the log on page appears for this it asks for the username and password of a person with access to this shared mailbox, I was…
Rossaluss
  • 53
  • 1
  • 5
1
vote
1 answer

Shared Mailbox User Tracking

We have a shared mailbox in our company, now someone has forwarded a mail from the shared mailbox, but no one wants it to have been, how can i track it ? the originalclientip in exchange message tracking is empty
Remo
  • 11
1
vote
1 answer

Give a Shared Mailbox permissions to send to a Distro List 365

I think the answer is no but, hopefully someone has either better knowledge or superior google-fu. We're trying to allow a shared mailbox in 365 to send to a distribution list. The list itself is restricted and requires access, however, as it's a…
Lelantos
  • 349
1
vote
2 answers

How to add a shared mail box to homepage of Outlook on the web

In the Outlook local app I have access to a shared mailbox. It shows up beneath my personal mailbox on the left column. However when I go to Outlook on the web it is not there. I tried following these directions but there is no option to add a…
northerner
  • 1,553
1
vote
1 answer

Office 365: Assign a Group to a Shared Mailbox

Does anyone know if its possible to assign a group to a shared mailbox with Office 365? This seems to be possible with on-prem Exchange, based on the threads I've read, but I'm having issues with Exchange Online. The GUI definitely doesn't allow it,…
Doug
  • 111
1
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